As someone who was a “techy” for many years, aka “Installed & and Managed Server 2003 with Exchange 2003 (before SP1)” in my early days as a system administrator. So, I know how tricky the transition from ‘tech’ to ‘management’ is.
In Essence, the transition is taking all of your Technical knowledge and using it to implement smarter business decisions based on technical knowledge and not technical decisions based on technical knowledge.
Installing and managing “Decisions and Methodology” rather than software and hardware.
When you initially start as a Helpdesk person, Networking Person, or System Administrator etc. your entire focus and terminology are technological. You need to think in “technological” language and provide technological solutions to technological problems.
But, when you climb up the ladder you get more opportunities and responsibilities to interact and ‘troubleshoot’ at an operational level.
This is where many professionals get stuck and struggle to progress in their careers because they don’t adapt their methodology and terminology into ‘business speak.’ They revert to “Technical Solutions for Technical problems”
But I wanted to share 3 ways you can get started transitioning from tech to management that I found useful in career progression.
In the same way, you would treat technical learning and research when you’re troubleshooting. Talk with your colleagues, and make sure you know the business you are working in/with:
In Boardish, for example, we also encourage you to look at how many users are impacted by technology and to what degree. We classify them in ‘high, medium, and low’ impact users. Which means the number of employees that will lose significant working capabilities when technology is unavailable ( high reliance on Technology )
Knowing all of these things is the first step to making meaningful inputs and decisions at management levels and beyond. Particularly if you’re aiming for the CISO position.
You need to see how technology relates to the business as a function in the macro, rather than the fixes in the ‘micro’ and this means learning and understanding many terms. Particularly if you’re interacting with other departments or decision-makers.
This means stepping outside of the technical and understanding things like:
As well as risk terminology (these are taken from our Boardish ecosystem) including:
You will already know technological risks and threats to the company, e.g. ransomware etc. and you already know your preferred way of protecting against them.
But now it’s time to quantify them for the business.
How effective are your solutions (or combination of solutions) at protecting against these threats? And how much money can you save the business by deploying certain solutions?
Translating tech to business is a key milestone in your career progression that is going to help you get from techy to manager and be more heavily involved at the decision-making level.
Get started by running simulations on Boardish. When you set the TPF (Threat Protection Factor) this is where you find how efficient the solutions are against the threats in financial numbers! Boardish Basic is completely free for you to test and experiment yourself as you get to grips with the new terminology and knowledge and make the steps towards speaking the language of the business.
Sign up to Boardish here: https://app.boardish.io/login
Learn more about Boardish: https://www.boardish.io/
Eli Migdal – Co-Founder of Boardish.
Explain why/how your solutions work, to a non-techy audience.